Your account
Provide accurate account information, keep your sign-in credentials private, and review account activity. Never share your password or send it in a support message. Use the password recovery flow if you need to restore account access.
Service availability
The tools visible in the platform may require account eligibility, verification, supporting information, or manual processing. The presence of a tool does not guarantee that a particular request will be approved or completed.
Payments and financial requests
Review the account, currency, recipient, instructions, and any displayed fees before confirming a request. Submission does not by itself mean that funds have moved. Use the status recorded in your account to follow processing.
Financial information
Account records and tools support account management. They do not constitute a guarantee of investment returns or advice about the suitability of a financial product. Read the information provided in each workflow before proceeding.
Support
Raise questions about transactions, account access, or other requests through the Support Center. Include relevant request details, but do not include passwords or private credentials.
Terms scope
This page describes platform use and does not add a license claim, governing jurisdiction, or verified corporate entity. Any separately agreed service terms remain applicable. Formal company-specific terms require review and approval by the Trinex operator.